Return policy

Return and Exchange Policy

If you wish to return an item purchased on designlambert.com, you have 30 days from the date of receipt of your order to do so. order. Items must retain all tags and be in perfect condition. The refund will be made to the original method of payment, within 24 to 72 hours. Please note that there will be a $10 return fee deducted from your original purchase.

*NOTE THAT SALE ITEMS ARE FINAL SALE ITEMS* For all purchases made from November 1st, 2023, we will accept exchanges and refunds until January 10th, 2024.

Here are the options for returning your articles

In store
You can exchange or return your order at our store located at 5085 Saint-Denis Street in Montreal within 30 days of purchase.

By mail

Return

You can process the return of your order by mail. We invite you to email us at info@designlambert.com, providing your order number and the reason for the return. Once your request is processed, we will send you the procedure to follow. Please note that additional fees may apply.

Exchange

You can exchange your order by mail. We invite you to email us at info@designlambert.com, indicating your order number and the desired product for exchange. Once your request is processed, we will send you the procedure to follow.