Refund Policy
Return and Exchange Policy
Holiday Return Policy
Purchases made from November 1, 2025, will be eligible for return or exchange until January 11, 2026. Items must be in perfect condition and retain all original tags.
Regular Return Policy
If you wish to return or exchange an item purchased on designlambert.com, you have 30 days from the date you received your order. Items must be in perfect condition and include all original tags.
Refunds will be issued to the original method of payment within 24 to 72 hours. Please note that a $10 return fee will be deducted from your original purchase.
Exchanges will be processed once the original item is received at our warehouse. If a balance is due, we will send you an invoice. Otherwise, the difference will be refunded to the original method of payment within 24 to 72 hours.
*PLEASE NOTE THAT ALL SALE ITEMS ARE FINAL SALE*
Here are the options for returning your merchandise
By mail
Refund
You can refund your order by mail. We invite you to write to us at info@designlambert.com indicating your order number and the reason for the return. Once your request has been processed, we will send you the procedure to follow. Fees may apply.
Exchange
You can exchange your order by mail. We invite you to write to us at info@designlambert.com indicating your order number and the product desired in exchange. Once your request has been processed, we will send you the procedure to follow.